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Preauth & Care Plan Tool Training 

Video Tutorials

Watch the videos below to learn how you can use the Preauth & Care Plan Tool to quickly submit preauthorization requests online.

Note: SBA's Preauth and Care Plan Tool is administered by Select Health. You will see a Select Health logo inside this tool. This is normal. 

Overview
Get a brief walkthrough of the Preauth & Care Plan Tool dashboard and key features.
Outpatient Requests
Learn how to create and submit outpatient preauthorization requests in the Preauth & Care Plan Tool.
Inpatient Requests
Learn how to create and submit inpatient preauthorization requests in the Preauth & Care Plan Tool.
Viewing Decision Letters
Learn how to view decision letters for your authorizations.
Adding Documentation
Learn how to add additional clinical documentation after a request has been submitted.
Provider Details
Learn how to complete the Provider Details section when submitting a preauthorization request.

Written Instruction

Download these guides to get started with the Preauth & Care Plan Tool.

 

Live Training Sessions

If your team needs additional training, you can request a virtual training session to learn the basics of the Preauth & Care Plan Tool, stay up to date on the latest features, and get support from our team. 

Please email the Live Training Team to schedule a live training session or for additional Preauth & Care Plan Tool questions.

Questions?

To learn more or to get help navigating the Preauth & Care Plan Tool, send us an email. If you are already a contracted provider and need technical support, please call Information Services at the number below.
Send Message
801-442-7979, Option 2