By
Jun 29, 2026
Multiple attachments can now be added to an episode in the Preauth and Care Plan Tool. This improvement will help users quickly add more attachments to their preauthorization requests, speeding up the submission process.
Be sure to follow these guidelines when attaching multiple documents:
- A maximum of 5 documents can be attached when creating a new episode.
- An additional 5 documents per episode can be added after initial submission.
- Date and time fields will need to be entered for each attachment.
If you are enrolled in the Preauth and Care Plan Tool, login now to view this new feature.
If you are not enrolled, learn how to get started.
Training & Other Resources
Check out the Preauth & Care Plan Tool page for more helpful resources, including:
Questions?
To learn more or to get help accessing our online tools, send us an email. If you are already a contracted provider and need technical support, please call Information Services at the number below.